Reviewed 2 weeks ago
Unfortunately I arrived back home in Venice to find the bathroom ceiling slammed on the floor, complete with insulation and water! Within 2 hours Jon and David were here and within 3 hours the mess was cleaned up, loaded in their truck, and the beginning mold removed and sprayed to kill and seal the wood. They set up an industrial dehumidifier and sealed off the bathroom. The next morning, with instructions from the insurance company, the team of Kyle and Quinn arrived to demo out all cabinetry and wet Sheetrock. Both teams worked efficiently and thoroughly to get the job done. What started as a depressing mess ended in less than 24 hours with completion of the demolition. My father used to say: "Do it once and do it right." These four young men from Master Restoration show the work ethic we all want to see. Here is the group to hire if you ever have the need!
Reviewed 2 weeks ago
We consulted with two companies to handle water damage and mold in our bathroom. Here's why we chose Master Restoration... Kyle was their first tech on the scene. Even though it was after regular working hours, he patiently answered questions, explained the moving forward plan and offered services without over-hyping the situation; he instilled calm rather than panic, making the decision to hire Master Restoration an easy one. When the work started, John was very flexible working around our schedule, and the team of Dustin, Quinn and Albeato worked hard and efficiently to tear down the damaged walls and shower, treat the mold, remove the debris (including a super-heavy cast iron tub) and clean up the bathroom. Everyone on site was extremely courteous. My insurance adjuster has also been very pleased working with Master Restoration, so the process has been a very smooth one for us (an incredibly pleasant surprise). I highly recommend Master Restoration!
Reviewed 1 month ago
Master Restoration takes on a project and does it one time and one way-right. From the very first contact you know you are dealing with a company that has their system down to a science. I worked with Michele Richard and she could not have been a better representative for this company. She answered all of my questions in detail until she was satisfied I understood the process, but even better, she delivered on the expectation set for this company. She is a consummate profession. I would recommend Master Restoration and Michele Richard without hesitation. I had an awesome experience.
Reviewed 1 month ago
Master Restoration provided same day service for my water damage issue. Dustin and Alberto were courteous, and very thorough. They found water in my attic, ceiling, walls, and baseboards that my initial insurance field adjuster missed one week prior. Water had been seeping down for a week, causing new damage to the ceiling of my child's room that I hadn't even noticed. They walked me through all the tests they conducted, and the mitigation plan,which did wonders for my anxiety over the whole ordeal. Both gentlemen were an absolute pleasure to have in my home, despite the circumstances. I have received followup calls and visits throughout this process. I would highly recommend that anyone with a water damage use Master Restoration for their water mitigation needs. (but don't wait 1 week... go ahead and call them on day 1 to reduce the loss!)
Reviewed 2 months ago
Master Restoration is by far the most knowledgeable, efficient, cost effective water extraction and restoration company that I've had the pleasure to work with. Not only are they always true to their word they go out of their way for their clients. Master Restoration is usually the first company on scene and takes the brunt of everyone's frustrations; however, they are always courteous and professional and put the customer at easy. Thanks for your great work.
Reviewed 2 months ago
I own an insurance company and we write a lot of home insurance for my clients. Whenever any of my insureds have any kind of water, mold, or fire damage, I always give out Master Restoration's phone number. They are always the first on the scene, before the other franchise restoration companies. They do a great job and everyone that I have sent them states that Master Restoration has done a great job. Chris Coleman with Coleman Insurance Agency.
Reviewed 2 months ago
I am an Agent at the Chris Coleman Agency and from the first time Master Restoration came in and talked to us, I was so impressed! They are some of the most honest & caring people you would ever want to deal with. There is never a question as to who I refer our insured's to when they call. Honesty and Integrity are hard to come by these days and I have never had a complaint about their service or professionalism.
5 months ago
I work at a local Insurance agency in the Seminole area. Bryan Bejar, and Masters Restoration has always provided excellent service! Their handling of claims always surpasses the expectations of my client! They work for the client in dealing with the insurance company, and all parties involved in any claim they handle. I refer all my clients to them with the confidence that the experience is always professional, and will make even the worst of claims a better experience! I never hesitate in referring them to any of my clients, or family! Great company to work with who goes above and beyond!
Reviewed 1 year ago
I own an independent insurance agency where we offer homeowners products to our clients. When our clients have any problems with fire, water, hurricanes or mold damage we refer them to Master Restoration. Bryan and his team are responsive, knowledgable and work very effeciently. When there is a disaster, i will continue to refer to the master! Mike Ludwig- Owner of Strategic Insurance Services.
10 months ago
My insurance agency HIGHLY recommends Master Restoration to all of our clients who have any type of damage to their homes. We ALWAYS hear absolutely glowing reviews back from our clients about their professionalism, their courteousness, and their speed of taking care of the entire problem. Jarett, Bryan, and all of Master Restoration receive our agency's HIGHEST COMPLIMENTS on how they treat ALL of their clients! We received a call today from a homeowner who was having sewer backup problems in their home - and Master Restoration was out there in a flash to help assist our homeowner! SO PROUD to refer business to such a fantastic company!
Reviewed 1 year ago
As an insurance agent you can imagine the anxiety I felt when a client of mine called in on Friday July 5th with evidence of Water Damage. The insurance company was closed! We couldn't file the loss officially and talk to a claim rep until Monday. Luckily, I had Master Restoration's card on my desk, and it said "24 hr" and had the representative's cell #. I didn't think I could be any happier than when he answered and assured me of the process for my client to get the ball rolling. 3 weeks later I had a call from my client, she is now a RAVING FAN of Master Restoration! She says that they are Awesome, Efficient, Knowledgeable, and very Helpful throughout the whole claims handling process. We are very happy to have Master Restorations on hand and available for our clients.
"Jarrett is an expert I can trust. I recently had some water damage at my home. I had no idea what it would take to fix it, but after a short investigation, Jarrett identified the problem and suggested the simple fix. His expertise and integrity are truly exceptional. I would recommend Jarrett Dixon to anyone."
"My kitchen flooded and I was feeling a lot of stress. The
plumber had been in and out very quickly with out saying much.
When Master Restoration came in, they seemed to realize how I
was feeling and knew all the right things to say and do in a
situation like this. The technician was kind and caring. You
could tell he took his work seriously. He took the time to
explain everything that needed to be done. In that type of
situation, it is a little thing like this that means a lot. I
felt like I was in good hands and was confident in what he was
doing. He knew all the right people to call. He even made the
calls for me and had all the needed people there the next day.
They were all such good people. I was very, very comfortable
with them in my home and extremely satisfied with their work.
Over the years I have experienced hurricanes and other
disasters requiring work to be done in my home, Master
Restoration was the best I have ever seen at this."
~ Suzzane Berkley - Palm Harbor, FL
"I came home and found water in my home. My daughter got on
the computer and checked Craig’s List. She found MASTER
RESTORATION listed there. She called them and they came out
right away. It is hard to find people who respond so quickly.
I was impressed. They were very good. They took pictures
needed for the insurance company. They were courteous and I had
lots of confidence in them. I was extremely satisfied with
their work. I would recommend Master Restoration to anyone."
~ Jean Sullivan - Tampa, FL
"I was very pleased with Master Restoration services.
While I was a way from my house, my toilet backed up and raw
sewage poured into my family room. I called a plumber right
away and he stopped the flow of sewage but I did not know
what to do about the mess. The plumber told me that there
were companies specializing in disaster services like this.
My wife was in a nursing home and it was a very trying time
for me. So, the plumber contacted Master Restoration for
me. Jarrett came right out to my house. He was very
knowledgeable and extremely patient with me. He answered
all my questions and worked through all my concerns. Even
after the problem was fixed, he went above and beyond by
coming back out and addressing problems I had with my
homeowners coverage. I would definitely recommend Master
Restoration to anyone experiencing a disaster like this. I
have kept their card in case I ever have any kind of problem
like this again."
~ Dominc Sciarretha - Dunedin, FL
"I was extremely satisfied with Master Restoration. They
did a great job. The owner of the company came out
promptly. He went over everything that needed to be done
and the sequence in which it would be done in. He addressed
all my concerns and was very patient with me. His
experience and knowledge made me feel comfortable. I was so
pleased with their work that I recommended them to Angie’s
~ Carol Griffin - Clearwater, FL
"I was pleased with Master Restoration’s
services. They were very informative. They were prompt. They
were very neat and cleaned up after themselves. I would
recommend them to anyone."
~ Jodi Cannon - Dunedin Beach, FL
"They did a wonderful job! Both of the
representatives, Jarrett and Mike were very helpful. They
clearly communicated all the important information to me. They
impressed me with their consideration. They always came at the
exact time they promised. When they said they would be there at
9AM, they arrived early and sat in their van until 9 AM before
coming to the door. I appreciated this. I would definitely
recommend them to any of my friends or relatives. I thought
they were wonderful."
~ Kristi Mindrup - Tampa, FL
"I had a terrible leak. Master Restoration
was very good. They said what they were going to do, then they
did it. They were very pleasant and I felt comfortable with
them in my home. They answered every question and kept me
informed. I had confidence in them. They were very polite and
loyal to me. I was very please with them."
~ Patricia Sjeime - Clearwater, FL
"When I had water damage in my home, I
called my plumber. The plumber stopped the leak and was very
helpful. But, I did not know who to call for all the water
damage. I am 82 years old and if you don’t know whom to call
about a problem, it can be disturbing. It was very comforting,
when Dwayne (my plumber) said that if I did not have someone
else to call, he would very highly recommend Master
Restoration. I really appreciated getting a recommendation from
the plumber. I had a water damage in the past but was not happy
with the service I got then. The services Master Restoration
provided were terrific. It was like comparing apples to oranges
to the service I had before. Master Restoration did so much
more and just couldn’t do enough for me. They went above and
beyond. I cannot say enough about how good they were. Nor can
I think of one thing they could have done to make their service
any better. I highly recommend them."
~ Delores Gattis - Clearwater, FL