At Master Restoration we use a state-of-the-art software program called DASH
DASH is a web-based restoration management software system that allows us to streamline all our job management, company marketing, customer contacts, equipment, work order requests, calendar, reporting, business accounting and job estimating into one integrated restoration management portal for maximum efficiency across our organization.
DASH View is one of DASH Enterprise’s most unique and powerful tools. It allows our office the ability to share information about a specific job with a partner, user, or client through an e-mail link providing access. This e-mail link allows the client to review specifics about the job they are associated with, including information about dates, the job details, insurance, the broker/agent, the insurance adjusters, the property manager, photos, and non-confidential notes. It gives the client, insurance agent, or damage appraiser the ability to know what is going on with the job they are associated with without having to call or e-mail the service provider. It makes for a better relationship between the two and increases workflow efficiency.
Journal Notes: Job notes will are instantly posted.
When service technicians, project managers, and damage estimators or appraisers have to produce handwritten notes in the field, they can sometimes get lost or misplaced. With DASH Enterprise, notes are as simple as an email or the touch of a tablet. Notes are entered directly from the field right into the job file via mobile devices or simple emails.